Terms of Service & Legal Disclaimer

Welcome to That Rub Guy (thatrubguy.co.uk). By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service and legal disclaimers. Please read them carefully.

1. General Conditions

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or country of residence. We reserve the right to refuse service to anyone for any reason at any time.

2. Health, Safety & Allergen Information

Because we sell food products, your health and safety are our top priorities. However, it is essential that you consume our products responsibly.

• Allergy Policy Link: For comprehensive information regarding ingredients, cross-contamination risks, and dietary suitability, please read our full 
  

  At That Rub Guy, we believe in big flavour without the junk. We're proud to say that all of our small-batch BBQ rubs and seasonings are:

  • ✔ 100% MSG-Free

  • ✔ Free from artificial colours, flavours, and preservatives

  • ✔ Free from E-numbers

  • ✔ Suitable for Vegetarians & Vegans

  Allergen Advice & Ingredients

  We want you to enjoy our rubs safely. Full ingredient lists are provided on every individual product page on our website, as well as clearly printed on the physical product labels.

  Please always check the physical label before use, especially if you have a food allergy or intolerance.

  Some of our spice blends contain—or may contain traces of—known allergens such as Mustard, Celery, and Nuts. If a specific product is entirely free from these ingredients, we will state this clearly on its product page.

  Our Production Environment (Shared Kitchen)

  Our products are lovingly made and packed in a shared kitchen facility that also handles mustard, celery, nuts, and potentially other allergens.

  While we adhere to strict food hygiene and cleaning procedures to prevent cross-contamination, we cannot guarantee that any of our products are 100% free from trace amounts of these allergens.

  Severe Allergies

  Your health and safety are our top priorities. If you suffer from a severe food allergy, please reach out to us at thatrubguy1@gmail.com before placing your order. We are more than happy to answer any questions about our ingredients and processes to help you make a safe, informed decision.

  Storage & Best Before

  To keep your rubs tasting their best, store them in a cool, dry place away from direct sunlight, and always reseal after use. You can find the Best Before date printed on the packaging of every product.

  Disclaimer: This information is provided in good faith. Product recipes and ingredients may occasionally change. Always read the physical product label upon delivery, as the physical label takes ultimate precedence over website descriptions.

• Label Precedence: While we make every effort to keep our website updated, product recipes and ingredient lists may change. The physical product label provided upon delivery always takes ultimate precedence over website descriptions.

• Shared Kitchen Disclaimer: As outlined in our Allergy Policy, our items are produced in a shared kitchen that handles mustard, celery, nuts, and potentially other allergens. We cannot guarantee that any product is 100% free from trace amounts of these allergens.

• Customer Responsibility: It is the customer's responsibility to review the physical ingredients label prior to consumption and to contact us at thatrubguy1@gmail.com before purchasing if there is a severe allergy.

3. Products, Pricing & Availability

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. We have made every effort to display as accurately as possible the colours and images of our products, but we cannot guarantee your computer monitor's display will be accurate.

4. Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made.

5. Limitation of Liability

To the maximum extent permitted by UK law, That Rub Guy shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.

Specifically regarding food safety and allergens: That Rub Guy assumes no liability for adverse reactions to food consumed, including allergic reactions, provided that we have accurately listed the ingredients on the physical product packaging and warned of potential cross-contamination on our website.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and product names (including "That Rub Guy" and specific rub names like "Texan Tickler" or "Viva La Fajita!"), is the property of That Rub Guy and is protected by UK and international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of our products or website without express written permission from us.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you services or products shall be governed by and construed in accordance with the laws of England and Wales.

8. Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

9. Contact Information

Questions about the Terms of Service, Legal Disclaimers, or specific allergy concerns should be sent to us at: Email: thatrubguy1@gmail.com

Note: While this covers standard e-commerce and food-business protections in the UK, it is always recommended to have a legal professional give a quick review of your site's policies to ensure they fully align with your specific business insurance and local trading standards.